Boost Customer Satisfaction and Optimize Support Processes
SAP Service Management (SM) Online Training
SAP R/3 Service Management (SM) module is fully capable to support customer demands more effective and quick service .SAP R/3u2019s excellent reporting functionality is also available for this module . These reports help Management to locate the areas for improvement in their work.
What you will learn
Enable and manage comprehensive field service processes, including call taking, service order planning, resource scheduling, on-site service execution, and billing – all with field service management software from SAP. Automate your processes and leverage optimized scheduling functions to make the best use of your resources.